Jill Game's Privacy Policy — Your Data, Our Responsibility

Jill Game is a trusted online gaming and betting platform in Bangladesh. We believe that protecting your personal information is a fundamental right — and upholding that right is our highest responsibility.

This Privacy Policy explains how Jill Game collects, stores, uses, and where necessary, shares your personal information. By using our platform, you are considered to have agreed to this Privacy Policy.

Jill Game's Privacy Policy applies to our website, mobile application, customer support channels, and any other medium through which you interact with us. We comply with international privacy laws and GDPR principles.

Jill Game only collects information that is genuinely necessary to provide our services. Collecting data beyond what is needed goes against our policy.

Information Collected Directly From You

Automatically Collected Data

• IP address and device information (model, operating system)
• Browser type and language settings
• Site Access Times & Session Duration
• Gaming Activity & Betting History
• Cookies & Local Storage Data

Jill Game uses collected data strictly for defined purposes. Here is how we use your information:

Primary Use

• Account Management: To create and maintain your profile.
• Payment Processing: To process deposits and withdrawals safely.
• KYC Verification: To verify your identity and age, and to prevent fraud.
• Customer Support: To resolve your issues quickly.
• Security Assurance: To detect unauthorized access and fraudulent activity.

Secondary Use

• Analytics to improve Jill Game's services and user experience.
• Displaying personalized games and offers based on your preferences.
• To fulfill legal obligations and submit reports to regulatory authorities.
• Monitoring user behavior to ensure responsible gaming.

Jill Game follows a strict policy — we never sell your data and never share it without your permission. However, there are limited circumstances where sharing may be required.

Who We May Share Your Information With

• Payment Processors: Payment gateways such as bKash, Nagad, Rocket, or Bank — solely to complete transactions.
• Law Enforcement Authorities: When required by court order or legal obligation.
• Security Service Providers: For fraud detection and cybersecurity purposes.
• KYC Verification Agencies: With licensed agencies to verify your identity.

All third parties listed above are contractually required to uphold the same privacy standards we follow. They may only use your data for the specified purpose — nothing else.

Jill Game uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features on Jill Game to stop working properly.

Jill Game employs the highest industry-grade technical and organizational measures to protect your data. Our security systems are regularly updated and reviewed.

In the event of a security breach, Jill Game will notify affected users within 72 hours, in accordance with legal obligations.

As a Jill Game user, you have the following rights regarding your personal data. Contact our support team to exercise any of these rights.

Jill Game does not retain your data longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements.

Once the retention period expires, Jill Game securely deletes or anonymizes your data so that you can no longer be identified.

Jill Game strictly prohibits the use of our platform by anyone under the age of 18. We do not knowingly collect or process personal data from minors.

If you believe a minor is using our platform, please contact support@jillgame.com. We will take immediate action.

Jill Game may update this Privacy Policy from time to time. Changes may be made in response to legal updates, service improvements, or user feedback.

• You will be notified by email or via platform notification before any significant changes take effect.
• The effective date of any updated policy will be shown at the top of the page under "Last Updated".
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please get in touch. Jill Game's data protection team is always ready to assist you.